Without valid ID the guest will not be allowed to check in.
The primary guest who is checking in to the hotel should must be attain the age of 18 years. Children accompanying adults must be between 1-12 years.
The inclusion of extra bed with a booking is facilitated with a cot or a mattress as an extra bed.
Early check-in or late check-out is subject to availability and may be or may not be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.
The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.
Hotel management will not be responsible for any check-in denied by the hotel reception due to the aforesaid reason.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in. Couples wishing to share a room must provide proof of marriage. Only registered guests are allowed in the guest rooms.
The hotel reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city.
For any update in booking, User shall pay applicable cancellation/modification charges.
Modified bookings will be subject to availability and revised booking policy of the Hotel.
The cancellation/modification charges are standard and any waiver is on the hotel's discretion.
If the guest plans to check-in at the hotel after 5:00 pm, they must inform the hotel in advance. The hotel can release the room in case you have not checked-in by 5:00 pm and have not informed the hotel about your late check-in.
Hotel might ask for a security deposit of up to 100% of the booking amount at the time of check-in; denial of paying security deposit, may lead to hotelier not allowing check-in.
Guest must pay full amount at time of check-out; hotel's payment cannot be withheld by customer in any case after completing stay.
100% penalty will be charged for without information NO SHOW .
In case of NO SHOW : NO REFUND.
Booking cannot be cancelled/modified on or after the check in date and time mentioned in the Hotel Confirmation Voucher.